We’re just a call or click away.

Our customer service team is available seven days a week.

Quick Solutions for Common Questions

When will I receive my funds?

What if I can't make my upcoming payment?

Am I eligible for a due date adjustment?

How do I pay off my current loan or set up a payment?

How do I update my bank information?

Contact Us

You can call, chat and email us seven days a week.

Customer Service

Have a question or need assistance with your loan?

Email: support@acusa.co
Please use the email connected to your account and include your loan ID or customer ID to ensure a timely response.

Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8:30 a.m. – 5 p.m. CT
Sunday: 10 a.m. – 6:30 p.m. CT

Collections

Need to set up a one-time payment or adjust your payment schedule?

Email: support@acusa.co
Please use the email connected to your account and include your loan ID or customer ID to ensure a timely response.

Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8:00 a.m. – 4:30 p.m. CT
Sunday: Closed